LEGAL NOTICE

Last updated: August, 2026

1. General Information

This Legal Notice governs access to, browsing of, and use of the following website:

Trade name: Undimmed Fashion
Website: www.undimmedfashion.com
Email: help@undimmedfashion.com
Business activity: Online sale of clothing, accessories, and related products.

Hereinafter, Undimmed Fashion, Undimmed, we, us, our, or the Store.

The purpose of the website is to provide information about our products and allow customers to purchase them through e-commerce.

2. Customer Service Hours

Our customer service hours are:

Monday through Friday: 8:00 a.m. to 8:00 p.m.
Saturday: 8:00 a.m. to 2:00 p.m.
Sundays and public holidays: Closed

All times are based on mainland Spain time, using CET or CEST depending on the time of year.

Messages received outside customer service hours will be handled during the next business period.

3. Purpose of This Legal Notice

This Legal Notice sets out the general terms that apply to access to and use of www.undimmedfashion.com.

By accessing the website, you become a user and acknowledge that you have read and accepted the terms contained in this document.

Purchases are also subject to the Terms of Service and the other policies available through the Store.

If you do not agree with these terms, you must refrain from using any website feature that requires your acceptance of them.

4. Access and Use Conditions

General access to the website is free of charge, excluding any internet connection fees charged by the user's service provider.

To make a purchase, the user must provide the information required to process the order, payment, and delivery.

The user agrees to use the website:

• Lawfully and responsibly.

• In a manner that respects the rights of Undimmed Fashion and third parties.

• Without interfering with the security or operation of the Store.

• Without providing false, fraudulent, or misleading information.

• Without using an unauthorized payment method.

• Without attempting to access another person's account, systems, or data.

• Without introducing viruses, malware, or other harmful code.

• Without using automated systems to extract or copy content without authorization.

• Without engaging in activities that could damage, overload, or disable the website.

Undimmed Fashion may restrict or suspend access to the website when it detects fraudulent, unlawful, abusive, or otherwise prohibited use.

Suspension of access will not affect any mandatory consumer rights relating to validly placed orders.

5. Legal Capacity to Contract

To make a purchase, the user must have sufficient legal capacity to enter into a contract.

Minors must have the authorization and supervision of a parent, guardian, or legal representative whenever required.

By placing an order, the user represents that:

• The information provided is true and up to date.

• The user is authorized to use the selected payment method.

• The purchase is being made for a lawful purpose.

• The user has reviewed the selected products, sizes, colors, and quantities.

• The user has read and accepted the terms that apply to the purchase.

Undimmed Fashion may request additional information when reasonably necessary to verify the legitimacy of a transaction or prevent fraud.

6. Product Information

We strive to keep the following information current and present it clearly:

• Product features.

• Sizes and colors.

• Materials and composition.

• Care instructions.

• Availability.

• Prices.

• Promotions.

• Shipping costs and estimated delivery times.

However, technical, typographical, or update-related errors may occur.

If we identify a material error relating to an order, we will notify the customer and offer the appropriate resolution. This may include proceeding with the order using the corrected information, subject to the customer's prior acceptance, or canceling the order and issuing a refund.

7. Product Images and Colors

Product photographs, videos, and other visual representations are prepared to show product features as accurately as possible.

The color displayed may vary slightly due to factors such as:

• The lighting used in the photographs.

• Screen settings.

• Device brightness and contrast.

• The browser being used.

• The natural characteristics of certain fabrics.

These reasonable variations do not limit consumer rights when the product received materially differs from its description, is defective, or otherwise fails to conform to the purchase agreement.

8. Prices, Taxes, and Shipping Charges

The applicable prices will be those displayed on the website during the checkout process.

Before confirming an order, the customer will be able to review:

• Product prices.

• Applicable taxes.

• Discounts.

• Shipping charges.

• The total purchase amount.

When a price includes taxes, this will be shown during checkout. Shipping charges must also be displayed before the customer confirms the order.

Price changes will not affect orders that have already been validly confirmed, except in the case of an obvious and reasonably recognizable error.

9. Website Availability

Undimmed Fashion takes reasonable measures to keep the website available and operating properly.

However, access may be temporarily interrupted due to:

• Maintenance.

• Technical updates.

• Server incidents.

• Telecommunications problems.

• Third-party provider failures.

• Cyberattacks.

• Extraordinary circumstances beyond our reasonable control.

Whenever possible, we will attempt to resolve any issue and restore service as quickly as possible.

Undimmed Fashion does not guarantee that the website will remain continuously and uninterruptedly available. However, this limitation will not affect our obligations regarding previously confirmed orders or the consumer's statutory rights.

10. Security

We use reasonable measures to protect the operation of the website and the information processed through it.

Nevertheless, no internet-connected system can guarantee absolute security.

Users should take appropriate precautions, including:

• Using strong passwords.

• Not sharing login credentials.

• Keeping devices and software up to date.

• Avoiding access to their account through unsecured networks.

• Confirming that they are using the correct domain.

• Not responding to suspicious messages.

Undimmed Fashion will never request an account password, bank security code, or full payment card details by email.

11. Intellectual and Industrial Property

The content and elements available on the website include, without limitation:

• Trade names.

• Logos.

• Photographs.

• Product images.

• Designs.

• Videos.

• Text.

• Descriptions.

• Graphics.

• Icons.

• Advertising materials.

• Visual structure.

• Code and technical elements.

These materials belong to Undimmed Fashion, its licensors, suppliers, or their respective owners and are protected by applicable intellectual and industrial property laws.

Access to the website does not grant the user any ownership rights in this content.

Content may not be reproduced, copied, modified, distributed, sold, published, transformed, or commercially exploited without prior authorization, except where such use is permitted by law.

Users may view, download, or print content solely for personal, noncommercial purposes, provided that no ownership or identification notices are removed.

12. Use of Our Brand and Images

The use of the Undimmed Fashion name, visual elements, photographs, advertisements, or product images to create pages, profiles, advertisements, or communications that may cause confusion is prohibited without authorization.

Our content may not be used to:

• Impersonate the Store.

• Create fake stores or profiles.

• Sell counterfeit products.

• Mislead customers.

• Claim to be an authorized distributor without authorization.

• Conduct unauthorized promotions.

If we identify a potential infringement, we may request that the content be removed and take any legal action available to us.

13. User-Submitted Content

When a user voluntarily submits a review, photograph, comment, suggestion, or other content, the user represents that:

• The user owns the content or has permission to use it.

• The content does not infringe the rights of third parties.

• The content does not contain unlawful or fraudulent information.

• The content does not include another person's personal information without authorization.

• The content is not intended to impersonate another person.

• Any review is based on a genuine experience.

Undimmed Fashion may moderate or remove content that is clearly unlawful, fraudulent, offensive, misleading, irrelevant, or that infringes the rights of third parties.

A review will not be removed solely because it contains a legitimate negative opinion.

Any commercial use of identifiable photographs, videos, or other content submitted by customers will be subject to the appropriate authorization or other applicable legal basis.

14. External Links

The website may contain links to websites, social media platforms, payment platforms, tracking tools, or other services operated by third parties.

These links may be provided to:

• Complete payments.

• Track an order.

• Access social media profiles.

• Obtain additional information.

• Use external features integrated into the Store.

Undimmed Fashion does not continuously control the content, policies, or practices of external websites.

The inclusion of a link does not necessarily imply an association with, endorsement of, or responsibility for all content provided by the third party.

Before using an external website or providing personal information, we recommend reviewing its terms, privacy policies, and conditions of use.

15. Third-Party Services

To operate the Store, we may use specialized service providers for:

• E-commerce services.

• Hosting and infrastructure.

• Payment processing.

• Logistics and transportation.

• Customer service.

• Fraud prevention.

• Communications.

• Analytics and measurement.

• Advertising, when consent has been provided.

• Review management.

The operation of certain tools may also be subject to the terms and policies of the relevant provider.

The involvement of third parties does not limit Undimmed Fashion's legal obligations to consumers.

16. Electronic Contracting

Purchases made through www.undimmedfashion.com are governed by:

• The Terms of Service.

• The Shipping Policy.

• The Return, Refund, and Warranty Policy.

• The Privacy Policy.

• The Cookie Policy.

• Any specific terms displayed during the checkout process.

• Applicable mandatory laws.

Before confirming an order, the customer will be able to review the products, quantities, sizes, colors, delivery address, shipping method, payment method, and total price.

The order confirmation will be sent to the email address provided during checkout.

Any subsequent changes to this Legal Notice will not alter the essential terms of orders validly entered into before those changes took effect.

17. Returns, Refunds, and Warranty

Rights and procedures relating to exchanges, returns, refunds, damaged products, and manufacturing defects are governed by the Return, Refund, and Warranty Policy.

Undimmed Fashion offers a 30-day commercial quality guarantee for the circumstances described in that policy.

This commercial guarantee is additional to, and does not replace or limit, any statutory rights available to the consumer.

18. Personal Data Protection

Personal information collected through the website will be processed in accordance with our Privacy Policy.

That policy explains:

• What information we collect.

• How and why we use it.

• The legal bases that permit processing.

• Which service providers may access the information.

• How long the information is retained.

• Which rights users may exercise.

• How to contact us.

For questions relating to personal data protection, contact us at:

help@undimmedfashion.com

Recommended subject line: Data Protection

19. Cookies

The website may use cookies and similar technologies to:

• Enable the Store to function.

• Maintain the shopping cart.

• Remember certain preferences.

• Protect the checkout process.

• Analyze website usage.

• Personalize content.

• Measure campaigns.

• Display advertising, when consent has been provided.

Nonessential cookies will be subject to the user's consent whenever required by law.

Users may accept, reject, or manage cookies through the settings panel available on the website.

Complete information is available in the Cookie Policy.

20. Marketing Communications

Undimmed Fashion may send marketing communications when there is a valid legal basis for doing so.

When such communications are based on consent, the user may withdraw that consent at any time by:

• Using the unsubscribe link included in the message.

• Emailing help@undimmedfashion.com.

• Using any available preference or settings tools.

Withdrawal of consent will not affect communications necessary to manage orders, payments, deliveries, returns, refunds, warranties, or security matters.

21. Disclaimer and Limitation of Liability

To the extent permitted by law, Undimmed Fashion will not be liable for damages arising solely from:

• Unlawful use or use that violates these terms.

• Incorrect information provided by the user.

• Access through compromised devices.

• External telecommunications failures.

• Actions of third parties beyond our control.

• Content or services provided by external websites.

• Temporary interruptions required for maintenance.

• Unavoidable or extraordinary circumstances.

Nothing in this Legal Notice excludes or limits:

• Mandatory consumer rights.

• Liability for fraud or intentional misconduct.

• Any liability that cannot legally be excluded.

• Rights relating to defective products.

• Rights arising from a lack of conformity.

• Obligations assumed in connection with confirmed orders.

22. Reporting Unlawful Content or Infringements

If you believe that any content on the website:

• Infringes intellectual property rights.

• Uses personal information without authorization.

• Is unlawful.

• Impersonates an individual or business.

• Infringes the rights of third parties.

You may report it to:

help@undimmedfashion.com

Please include a clear description of the potential infringement, the location of the content, and the information necessary for us to review the request.

We may request additional documentation when necessary to verify the identity of the person making the report or ownership of the affected right.

23. Changes to This Legal Notice

Undimmed Fashion may update this Legal Notice to reflect:

• Changes in the law.

• New features.

• Technical changes.

• Operational changes.

• New products or services.

• Security improvements.

The date of the most recent update will appear at the beginning of this document.

Changes will take effect when published and will not retroactively affect previously acquired rights or orders that were already confirmed.

24. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, that provision will be removed or limited only to the extent necessary.

The remaining provisions will continue to apply as long as they can remain effective independently.

The invalidity of any provision will not constitute a waiver of mandatory rights granted to consumers and users.

25. Governing Law and Jurisdiction

Access to the website and the legal relationships arising from its use will be governed by Spanish law, without prejudice to any mandatory consumer protection rules that may apply.

When the user qualifies as a consumer, any dispute will be submitted to the courts that have jurisdiction under applicable law.

This Legal Notice does not require consumers to bring claims before courts other than those to which they are legally entitled.

26. Complaints and Dispute Resolution

To report an issue or submit a complaint, the customer may email:

help@undimmedfashion.com

Recommended subject line: Complaint – Order #[ORDER NUMBER]

We recommend including:

• Full name.

• Order number.

• Email address used for the purchase.

• Description of the issue.

• Requested resolution.

• Relevant photographs or documents, when applicable.

We will attempt to review and respond to complaints within a reasonable period.

When legally applicable, consumers may also contact public consumer protection authorities or use available alternative dispute resolution mechanisms.

Undimmed Fashion will inform consumers of its participation in, or obligation to participate in, a specific out-of-court dispute resolution procedure whenever required by applicable law.

27. Contact

For questions relating to this Legal Notice or the operation of the website:

Undimmed Fashion
Website: www.undimmedfashion.com
Email: help@undimmedfashion.com

Customer service hours:
Monday through Friday, 8:00 a.m. to 8:00 p.m.
Saturday, 8:00 a.m. to 2:00 p.m.
Sundays and public holidays, closed.

Time zone: Mainland Spain time, using CET or CEST depending on the time of year.